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Delivery Terms

Turnaround

All orders are shipped as soon as possible Monday – Friday 9am – 5pm. Due to the nature of some of our stock being made to order, orders are typically dispatched within 7-10 working days. Masters branded accessories / products are typically dispatched within 3-5 working days.

Express delivery products are typically dispatched within 1-2 working days from order.

Carriers

We typically use the following carriers to deliver our orders:

  • Royal Mail
  • myHermes
  • Parcel Force
  • DPD
  • FedEx
  • DHL

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back / Out of Stock Orders

In the instance an item is out of stock and put on order, we aim to deliver within 21 working days. We will ship as a priority when the item becomes available.

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